Delete your account

Delete your account inside the app

1. Open HTML Viewer and go to Settings.
2. On your account card at the top, tap the menu (three dots).
3. Choose Delete account and confirm.

No longer have the app, or can't sign in?

Email hello@nexlabstudios.com with the subject "Delete my HTML Viewer account". So we can be sure the account is yours, include:

• your username, or your recovery code, and
• if you added a contact email in the app, send the email from that address, and
• if you ever subscribed, the Google Play order number from your receipt email (it looks like GPA.1234-5678-9012-34567).

We confirm and delete the account, normally within a few days and at most within 30 days.

What is deleted

• Your username, recovery code (hash), account ID and contact email.
• The link between your account and your phone.
• Problem reports that can be matched to your account, if you ask us to remove them.

What is kept, and for how long

• The username is reserved for 90 days so nobody can take it over, then released.
• Subscription records are removed automatically a limited time after the plan ends. They are no longer linked to a person once the account is gone.
• Free AI allowance stays tied to the device, so deleting an account does not reset it.
• Short-lived security records roll off on their own (see the Privacy Policy).

Before you delete

• Deleting does not cancel a subscription. Cancel it in Google Play: Menu, Payments & subscriptions, Subscriptions, HTML Viewer, Cancel.
• Without the account you cannot restore a plan on a new phone.
• Your files and settings are on your phone. Uninstalling the app removes them.